About Us
If you're looking for a qualified HETAS registered company to install your new log-burning stove - you have come to the right place!
Camino Stoves can support you every step of the way, making things simple by providing honest advice, professional installation, all with excellent customer service.
Our one-stop shop means that we can install your dream fire, service and maintain it and even keep you well stocked up with kiln-dried logs.
Expert Consultation
The fire is always the focal point of any room, we decorate and design our homes around it, because of this it is essential to make sure it looks the best. Camino offer free on-site survey and design consultation to bring your dream stove a reality.
With so many stoves now on the market, we can advise and source the best stove for you. We have access to a wide selection of the best stoves from the UK and Scandinavia and we will give you honest advice so you can make an informed decision. All our products are selected for their quality and efficiency
Worried about the mess? We will remove all rubbish after completing your install, leaving your home as clean and tidy as when we arrived.
So you can relax and enjoy you new stove!
TESTIMONIALS
"I switched chimney sweeps due to a poor experience. So pleased I did can highly recommend Steve and the team at Camino. Have never looked back!"
Mr Bentley
Cullercoats
"Brilliant, reliable, friendly service! I was worried about having my chimney swept due to the mess I thought it would create, however, how wrong I was! Can definitely recommend Camino!"
Mrs Lisle
Monkseaton
"Excellent, friendly, no mess service! can highly recommend this company "
Miss K lloyd
Newcastle Upon Tyne
LANDLORDS AND BUSINESSES
Camino offers a reliable chimney cleaning service for estate agents, pubs, restaurants and landlords. We work closely with local Gas and Heating engineers to add solid fuel expertise to their existing services
TERMS AND CONDITIONS
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Residential customers - payment is due upon the completion of the work in full, by Cash or Credit/Debit Card.
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Business clients will be provided with an invoice, payable within 30 days
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An extra charge may apply where appliances pose complications and/or require further investigation. This will be discussed/agreed before works starting
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It is the homeowners/tenants responsibility to move or protect any valuables, furniture or carpet while the chimneys are being swept and the sweep shall not be held responsible for any damage caused.
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It is the customer’s responsibility to have the chimney or flue swept and inspected for safety, together with ensuring that rooms meet any current ventilation requirements
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All chimney pots and cowls are the responsibility of the property owner and should be appropriate for the appliance and installed correctly and securely.
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Camino Chimney and Stove Services can only use their judgement and experience during sweeping to advise on the condition of your chimney or appliance. Chimneys are affected by weather, the way they are used and many other factors not known to your sweep.
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Camino Chimney and Stove Services shall not be held responsible for any subsequent damage caused by loosening or falling objects inside or outside of the chimney.
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If on attendance Camino Chimney and Stove Services deem a chimney, chimney pot or cowl to be unsafe and unable to withstand the cleaning process, we reserve the right to make appropriate recommendations for remedial works to be undertaken by a specialist building contractor before we can clean the chimney safely.
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Camino Chimney and Stove Services accept no responsibility for loose, unsafe and damaged chimneys, chimney pots and cowls - these are the liability of the property owner.
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All open fires, stoves and appliances must be unused for 12 hours before your appointment
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All Gas appliances must be safely removed by a qualified heating engineer, before the date of the sweep.
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The customer must give Camino Chimney and Stove Services 48 hours notice for a cancellation.
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If Camino Chimney and Stove Services are unable to carry out the cleaning process due to factors not previously discussed, there will be a call-out charge of £30.
Areas we cover
Whitley Bay | Monkseaton | Cullercoats | Newcastle | Northumberland